Privacy Policy

Who we are

Nature Home Zone is a home renovation business serving Medford and the Rogue Valley in Oregon. This Privacy Policy explains what information we collect when you visit naturehomezone.com, contact us, subscribe to our newsletter or work with us on a project, and how we look after it.

If you have a question about this policy or your personal information, write to contact@naturehomezone.com or call +1 541-500-1552.

Information you give us

We only collect what we need to answer your enquiry and deliver our services. That typically includes:

• Your name, email address and phone number.
• Your property or project location, and details about the work you are considering.
• Any message, drawing, photograph or document you choose to send us.
• Newsletter preferences, including the topics you tell us you are interested in.

Please do not send sensitive information — such as financial account details or government identification numbers — through the website forms. If we need documents for financing or permitting, we will tell you how to share them safely.

Information collected automatically

Like most websites, our hosting and analytics tools may record technical information when you browse: the pages you visit, the approximate region you are browsing from, the device and browser you use, and the site that referred you.

This information is used in aggregate to understand what content is useful and to keep the site secure. We do not use it to identify individual visitors.

How we use your information

• To respond to enquiries and arrange consultations, site visits and quotes.
• To prepare estimates, contracts and project documentation.
• To send the newsletter to people who have asked for it.
• To meet legal, tax, insurance and permitting obligations.
• To improve our website, services and the way we communicate.

We do not sell your personal information, and we do not share it with advertisers.

Newsletter subscriptions

We send newsletters only to people who have subscribed. Every email includes an unsubscribe link, and you can also unsubscribe at any time on our unsubscribe page.

If you unsubscribe, we keep a minimal record that you asked not to be contacted, so that we can honour your request.

Sharing with others

We share information only where it is necessary and only with parties who are bound to protect it. This may include:

• Trusted tradespeople, suppliers and consultants working on your project.
• Service providers who host our website, run our email and manage our records.
• Professional advisers, insurers and lenders where a project or warranty requires it.
• Authorities, where we are legally required to disclose information.

How long we keep information

We keep enquiry records for as long as we need them to serve you and to maintain reasonable business records. Project information, contracts and warranty documents are kept for as long as required by law, insurance and warranty terms. When information is no longer needed, we delete or securely destroy it.

Keeping your information safe

We use sensible technical and organisational safeguards: access is limited to team members and partners who need it, devices are protected, and paper records are stored securely. No method of transmission over the internet is completely secure, so please take care when sending information online.

Cookies and similar technologies

Our site may use cookies, including essential cookies that let the site function and analytics cookies that help us understand how pages are used. You can block or delete cookies in your browser settings; the site will still work, though some features may behave differently.

Your choices and rights

You can ask us to show you the personal information we hold about you, correct anything that is inaccurate, or delete information we no longer need. You can also object to certain uses or ask us to restrict them, and you may withdraw consent to marketing at any time.

Send requests to contact@naturehomezone.com and we will respond within a reasonable time. We may need to confirm your identity before acting.

Children

Our services are intended for adults. We do not knowingly collect information from children. If you believe a child has provided information to us, please contact us and we will remove it.

Links to other websites

Our site may link to other websites that we do not control. Their privacy practices are their own, and we encourage you to read their policies before sharing information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The revised version will be posted on this page with a new effective date, and material changes will be highlighted on the site.

This policy was last updated in 2026.

Contact us

Nature Home Zone
Email: contact@naturehomezone.com
Phone: +1 541-500-1552